Managed IT
We can provide cover from helpdesk only and pay-as-you-go arrangements to full maintenance contracts, plus holiday cover for existing IT teams and an out of hours service.
Our flexible, tailored packages mean that we can create an IT network maintenance and computer support package perfectly suited to your requirements.
Consultancy,
Support &
Monitoring
Support &
Monitoring
Infrastructure
Security
Entreprise Data &
Wireless Solutions
Wireless Solutions
Protection
Mobility
What's included ?
We can offer tailored managed service contracts with guaranteed SLAs to suit your business needs. Our continuously manned support desk offers immediate engineer handover for business-critical issues and a guaranteed call back within an hour for other issues. For businesses without the need for guaranteed response times we offer a ‘pay as you go’ service.
Pay as you go
- Support from certified technicians
- Lower hourly rate for non-contract installation work
- Guaranteed Helpdesk response within 1st hour
- Immediate engineer handover for critical issues
- Monitoring
- Regular health check
- Pro-active service
- Fixed cost
- Consultancy & advice
- Business continuity planning
- Set up of new equipment
- Installation of software & upgrades
- Extended Warranties
- Out of hours support
Standard
- Support from certified technicians
- Lower hourly rate for non-contract installation work
- Guaranteed Helpdesk response within 1st hour
- Immediate engineer handover for critical issues
- Monitoring
- Regular health check
- Pro-active service
- Fixed cost
- Consultancy & advice
- Business continuity planning
- Set up of new equipment
- Installation of software & upgrades
- Extended Warranties
- Out of hours support
Premium
- Support from certified technicians
- Lower hourly rate for non-contract installation work
- Guaranteed Helpdesk response within 1st hour
- Immediate engineer handover for critical issues
- Monitoring
- Regular health check
- Pro-active service
- Fixed cost
- Consultancy & advice
- Business continuity planning
- Set up of new equipment
- Installation of software & upgrades
- Extended Warranties
- Out of hours support
Add On
- Support from certified technicians
- Lower hourly rate for non-contract installation work
- Guaranteed Helpdesk response within 1st hour
- Immediate engineer handover for critical issues
- Monitoring
- Regular health check
- Pro-active service
- Fixed cost
- Consultancy & advice
- Business continuity planning
- Set up of new equipment
- Installation of software & upgrades
- Extended Warranties
- Out of hours support
Features
Pay as
you go
Standard
Premium
Add On
- Support from certified technicians
- Lower hourly rate for non-contract installation work
- Guaranteed Helpdesk response within 1st hour
- Immediate engineer handover for critical issues
- Monitoring
- Regular health check
- Pro-active service
- Fixed cost
- Consultancy & advice
- Business continuity planning
- Set up of new equipment
- Installation of software & upgrades
- Extended Warranties
- Out of hours support