Managed IT
We can provide cover from helpdesk only and pay-as-you-go arrangements to full maintenance contracts, plus holiday cover for existing IT teams and an out of hours service.
Our flexible, tailored packages mean that we can create an IT network maintenance and computer support package perfectly suited to your requirements.
Consultancy,
Support &
Monitoring
Support &
Monitoring
Infrastructure
Security
Entreprise Data &
Wireless Solutions
Wireless Solutions
Protection
Mobility
What's included ?
We can offer tailored managed service contracts with guaranteed SLAs to suit your business needs. Our continuously manned support desk offers immediate engineer handover for business-critical issues and a guaranteed call back within an hour for other issues. For businesses without the need for guaranteed response times we offer a ‘pay as you go’ service.
Although the cloud can be a good fit for many businesses, the days of the traditional server and desktop deployments are far from over. If you have regulatory constraints preventing your move to the cloud or you require a powerful infrastructure to maximise the performance of your applications, we can deliver.
A topic that should be at the forefront of every business. We offer a range of security products and services to prevent, monitor and audit security incidents such as multifactor authentication, mobile device management, network access control and SIEM (Security Information Event Management) solutions.
Regardless of your applications running on-premise or in the cloud, a high performing network infrastructure is vital to giving the end user the best experience and keeping productivity flowing. We can deliver highly available, scalable, secure and high performing wired and wireless networks to meet the toughest of expectations.
If you pay attention to the news you will have seen a number of IT related incidents, from some of the biggest organisations that have seen British Airways cancelling flights and the NHS cancelling patient procedures. We offer a wide range of products to mitigate IT related business disruption from Anti-Virus to SPAM control, intrusion protection, enterprise firewalls and disaster recovery but inevitably there is only one product that protects your data 100% of the time, every time, and that is a good backup solution. We encourage every customer to ask themselves two important questions:
- How much data can your business afford to lose?
- How long can your business afford to be without its business applications?
The ability for a business to maximise its user’s productivity regardless of location is becoming ever more important. We have numerous solutions that can remove the restrictions that may be hindering your user’s ability to be productive when away from the office whilst maintaining the level of security and information protection that’s expected.
Pay as you go
- Support from certified technicians
- Lower hourly rate for non-contract installation work
- Guaranteed Helpdesk response within 1st hour
- Immediate engineer handover for critical issues
- Monitoring
- Regular health check
- Pro-active service
- Fixed cost
- Consultancy & advice
- Business continuity planning
- Set up of new equipment
- Installation of software & upgrades
- Extended Warranties
- Out of hours support
Standard
- Support from certified technicians
- Lower hourly rate for non-contract installation work
- Guaranteed Helpdesk response within 1st hour
- Immediate engineer handover for critical issues
- Monitoring
- Regular health check
- Pro-active service
- Fixed cost
- Consultancy & advice
- Business continuity planning
- Set up of new equipment
- Installation of software & upgrades
- Extended Warranties
- Out of hours support
Premium
- Support from certified technicians
- Lower hourly rate for non-contract installation work
- Guaranteed Helpdesk response within 1st hour
- Immediate engineer handover for critical issues
- Monitoring
- Regular health check
- Pro-active service
- Fixed cost
- Consultancy & advice
- Business continuity planning
- Set up of new equipment
- Installation of software & upgrades
- Extended Warranties
- Out of hours support
Add On
- Support from certified technicians
- Lower hourly rate for non-contract installation work
- Guaranteed Helpdesk response within 1st hour
- Immediate engineer handover for critical issues
- Monitoring
- Regular health check
- Pro-active service
- Fixed cost
- Consultancy & advice
- Business continuity planning
- Set up of new equipment
- Installation of software & upgrades
- Extended Warranties
- Out of hours support
Features
Pay as
you go
Standard
Premium
Add On
- Support from certified technicians
- Lower hourly rate for non-contract installation work
- Guaranteed Helpdesk response within 1st hour
- Immediate engineer handover for critical issues
- Monitoring
- Regular health check
- Pro-active service
- Fixed cost
- Consultancy & advice
- Business continuity planning
- Set up of new equipment
- Installation of software & upgrades
- Extended Warranties
- Out of hours support