ALPS market a range of insurance products to Insurance Brokers. P&L Software Solutions were approached to maintain a Microsoft Access application used for management of insurance claims which played a pivotal role in the operation of the business. Not only was it maintained, it has been progressively refined and improved, whilst ALPS have grown steadily and successfully, recently winning an award in recognition of the success of their business operation.

IT systems have played an important part in the development of ALPS and P&L Software Solutions have been closely involved to ensure that IT makes a very positive and progressive contribution.

Developments to the system over the years have included;

  • A full Microsoft SQL Server database to improve data integrity and processing capability.
  • An extension of the Claims Management System into sales leads and CRM.
  • A complete re-write in Visual Basic to enable more sophisticated data processing and improved system resilience.
  • Extensive document management facilities.

Although the system started as a Claims Management database, it now means much more to the operation of the business, with improved effectiveness and productivity as a result. It now offers;

  • A truly “paperless office”.
  • Management of products sold to brokers.
  • Web access for brokers and for claimants.
  • Electronic trading with suppliers.

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