It’s in the box

In 1982 a famous sketch called ‘It’s in the box’ was performed on the Michael Parkinson Show by Roy Castle, Jimmy James and Eli Woods.  

You can watch the full sketch here.  (More Benny Hill than Ben Elton, but still funny).

This is how I would describe the Grandstream UCM series of PBXs, it’s ALL in the box.

So let’s have a look at what’s included –

It’s a box (device), no installing onto a Windows or Linux computer every 2 or 3 years. 
License free.  As many users as the device will take. 
Up to 800 users, 50 SIP accounts and 100 concurrent Calls.
Firewall. NAT Router and Gb networking built-in.  Layer 2 and 3 Quality of Service (QoS).
Security protocols (SRTP, TLS, HTTPS, VALN support).
Android and iPhone App.  Extension pairing and auto-forward to mobile.
PSTN ports for ‘lifeline’ support, e.g. switch the UCM off and still make and accept calls.
Interactive Voice Response (IVR) to 5 levels, e.g. press 1 for sales, 2 for ….
Call Centre support for automatic call distribution (ACD) between operators.
Secure remote extensions. 
Voicemail, Voicemail to Email and  FAX to Email.
LDAP centralised contacts database.
Outlook support (android handsets). 
Call Detail Records (CDR) for tracking extension usage.
Auto Attendant customisation. 
Call Recording with internal and external (USB) storage with playback through web browser.
Call Park. Call forward. Call Transfer (Blind and Attended). DND. Ring/Hunt groups, etc.
Video calls with Android handsets. 
Multi-Language.
Supports and SIP video (camera) endpoint, (e.g. camera becomes a local extension).
Full range of vendor handsets including ethernet, wireless, radio (DECT), android etc.
Third party apps for CRM etc.

No other PBX offers more, it’s ALL in the box.  Click here for a full product description..

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