South Cheshire Chamber of Industry and Commerce

In July 2010, South Cheshire Chamber of Industry and Commerce moved to new premises and took the opportunity to upgrade their IT and telephone systems.

A call charge analysis of their current costs showed that a 30% monthly saving could be made via Voice over Internet Protocol (VoIP). P&L’s solution for the Chamber was the Epygi Quadro 2x PBX and a dedicated VoIP-only broadband. A strong feature of the Quadro is the “life-line” which means that if the internet goes down, calls can still be made using other means, so you’re never off-line. 

The system has been working continuously since July 2010. The choice between a PBX and iPBX system was vindicated after a payback period of 18 months and real savings are now being made. You can read more about the differences between a PBX and iPBX system in this P&L blog article.

As Paul Colman, Chair of the Chamber, says; “the decision to go down the VoIP route was a difficult one for us to make at the time but we’ve always trusted P&L who came through for us again”.

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